Privacy and information security

Information we receive

When you contact us, you may provide your name, email address, telephone number, Texas city or ZIP code, insurance topic, preferred contact method and any message you choose to include. Technical information, such as an IP address, browser information and pages requested, may be collected by the systems that operate and protect the website.

Please do not send Social Security numbers, policy numbers, payment details, medical history, passwords or other sensitive information through the initial website form or ordinary email. If more information is needed for an insurance application, ask us how to provide it securely.

How we use information

We use the information you provide to respond to your request, discuss insurance options, communicate about services you ask for, operate and secure the website, and meet applicable legal obligations. Sending a request does not start insurance coverage.

When information may be shared

Information may be shared with service providers that support the website, hosting, email or agency operations. When needed to respond to your request or arrange insurance, it may also be shared with insurance companies or other parties involved in providing the requested service. We may disclose information when required or permitted by law.

Additional rules and notices may apply to nonpublic personal financial information and health information. We will request a separate authorization for disclosure when required by law; a website inquiry alone is not such an authorization.

Cookies and analytics

Google Analytics is not enabled on this website.

Information security and retention

We use safeguards intended to protect information against unauthorized access, use or disclosure. No website or email transmission can be guaranteed completely secure. Contact us if you believe information submitted to us has been compromised.

Information is retained for the time needed to respond to inquiries, provide services, maintain appropriate records and meet applicable legal obligations. Retention can differ by type of record and the services involved.

Questions and privacy requests

You may contact us to ask about the information we hold or to request access, correction or deletion where applicable. We may need to verify your identity before responding. The rights and options available depend on the information involved and applicable law; some records may need to be retained.

Email contact@eichelmanninsurance.com or contact either office. Please do not include sensitive information in your initial request.

Other websites and changes

Links to insurers and other websites are subject to those organizations' own privacy practices. We may update this notice when our practices or legal requirements change.